Shipping policy

At Fieldstar Agro (Boston Power Tools), we work hard to get your farming and gardening tools to you as quickly and safely as possible. Please read our shipping policy below for details.

Order Processing Time

All orders are processed and dispatched within 1–2 business days of order confirmation. Orders placed on Sundays or public holidays will be processed on the next working day.

Delivery Time

Once dispatched, orders are typically delivered within 3–7 business days, depending on your location.

Region	Estimated Delivery Time
Metro Cities	3–4 business days
Other Cities/Towns	5–7 business days
Remote/Rural Areas	Up to 7 business days

Delivery times are estimates and may vary due to courier delays, weather conditions, or unforeseen circumstances.

Shipping Coverage

We currently ship across India only. We do not offer international shipping at this time.

Shipping Charges

[Free shipping on all prepaid orders / Free shipping above ₹___ — please confirm]
[Flat shipping fee of ₹___ for orders below the threshold, if applicable]
COD orders may carry an additional COD handling fee of [₹___, if applicable]

Cash on Delivery (COD)

We offer Cash on Delivery on eligible orders and pin codes. COD availability will be shown at checkout based on your delivery address.

Order Tracking

Once your order is shipped, you will receive a confirmation with tracking details via [SMS/WhatsApp/Email] so you can track your shipment in real time.

Delayed or Lost Shipments

If your order has not arrived within the estimated delivery window, please contact us with your order number and we will investigate with our courier partner and resolve it promptly.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within [48–72 hours] of delivery with photos/videos of the product and packaging so we can arrange a replacement or resolution.